Did you not receive Unlimited Lives?
Crazy Cat Lad
Posts: 9,492 Community Manager
The Unlimited Lives this week are given out every afternoon and 24h a day.
If you had issues receiving the Unlimited Lives, please note that they are only sent to mobile devices and that you will need to have the latest update of the game installed.
Read more about the campaign here.
If everything is already up to date on your phone or tablet, please force close or force stop the app and restart the device and hopefully the Lives will pop up the next coming afternoon. This doesn't fix the Lives that you missed, but should help you to receive the Lives the next day when they are sent.
Please note also that the Unlimited Lives can only be received on one device, if you play on several devices.
If no Lives pop up or load up in your game, then email Player Support about this from the game's Settings and Help Center.
๐ฌ Play Candy Crush Saga ๐พ Play Candy Crush Soda Saga ๐ฎ Play Candy Crush Jelly Saga
๐ฌ Play Candy Crush Friends Saga ๐ท Play Farm Heroes Sagaย ๐ Play Crash on the Run
๐ฌ Play Candy Crush Friends Saga ๐ท Play Farm Heroes Sagaย ๐ Play Crash on the Run
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my friend have unlimited lives due to Coronavirus. Why donโt I? Please help. I never get any help on candy crush!
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1 · Helpful Woah! 1Sweet Love HahaHi @minkis Welcome to our Community ๐โโ๏ธ
The unlimited lives are going to be available this weeks for players from Italy, Spain, and United Kingdom .
We are hope other countries will be receiving the unlimited lives . for now there are no further news.
Stay Safe
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0 · Helpful Woah! Sweet Love HahaHi,
I'm from the UK and still don't have unlimited lives. I have followed the instructions of updating the app and restarting my device and it's still not working. Are you able to advise please?
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1 · Helpful Woah! Sweet 1Love HahaI am from the UK
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0 · Helpful Woah! Sweet Love HahaMake sure your game location UK.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaI donโt have them either you are not alone
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0 · Helpful Woah! Sweet Love HahaWhy has my partner and family and friends have unlimited lives yet I donโt ?
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0 · Helpful Woah! Sweet Love HahaHello @minkis and @daisymay13 also @sheken A Warm Welcome to our lovely King Community ๐ค
I am very sorry to hear that you have not received the Unlimited Lives!
But, no need to worry at all, as our Candy Crush Community In-charge will be able to help you. All you have to do is post your game user ID number and this link will help you ---> ย Find my ID number
Thank you and talk to you soon!
Please stay Safe & Warm!ย ๐ท
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0 · Helpful Woah! Sweet Love HahaThis is currently an automated process so you need to make sure your game app is updated.
I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In. (Clear the cache data for Android app)
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaNo thatโs not helped either
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0 · Helpful Woah! Sweet Love HahaIf the app is updated and you have force closed the app and restarted the device and today's 24 hours of Lives do not pop up this afternoon, then email Player Support from the game's Settings and Help Center.
๐ฌ Play Candy Crush Friends Saga ๐ท Play Farm Heroes Sagaย ๐ Play Crash on the Run
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0 · Helpful Woah! Sweet Love HahaI have my user ID. Now what where do I post it?!?
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0 · Helpful Woah! Sweet Love Haha3617643550
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0 · Helpful Woah! Sweet Love HahaUser id : 1730618006
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1 · 1Helpful Woah! Sweet Love Haha1547747698
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1 · Helpful Woah! Sweet 1Love Haha