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Did you not receive Unlimited Lives?

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Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    https://community.king.com/en/candy-crush-saga/discussion/287089/i-want-to-know-why-im-not-getting-unlimited-lifes-to-play

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Currently Free Lives will be available to everyone but there are a few rules for that.

    Your game app needs to be the latest version.

    Offer can be obtained on mobile device only.If the same game is active on multiple devices, You'll get the offer on the device where you will first launch the game.

    Offer will be available only if the game is online; it is not possible to get the offer if the game is offline.

    If you still do not get the offer, it may mean that your game has a connection problem.

    Force close the app and restart the device and hopefully the Lives will get added correctly later today.

  • brocky
    brocky Posts: 0

    Newbie

    Hi I haven’t received my free 24hour lives

  • kiara_wael
    kiara_wael Posts: 156,977

    Hi @brocky . Welcome to our Community 🙎‍♀️

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If that didn't help, please email Player Support from the game's Settings and Help Center.

    For mor detail info 👇️

    https://community.king.com/en/candy-crush-saga/discussion/286560/did-you-not-receive-unlimited-lives

    Please stay safe

  • suit
    suit Posts: 1

    Level 1

    Hi my User ID is 16241336587. I haven't had luck receiving my free lives.

  • amandae595
    amandae595 Posts: 63

    Level 3

    I'm very sorry. Neither did I, suit. Maybe a tech support person will be able to help you. This is a discussion forum where we help.each other, if we can. I haven't found anything that works yet. Good luck to you and be safe!

  • hitaali
    hitaali Posts: 5

    Level 2
    edited April 2020

    Please Help due to covid19 nothing to do i am plying candy cruse from long time and on level 1557 please Help me... give me unlimited lives...

  • Freddy_
    Freddy_ Posts: 68,477

    HI @hitaali , Unlimited lives are mobile devices only, If you have not received firstly make sure your game version is upto date . sign out of game and restart your device, sign back into game .See if this solves your problem.

  • hitaali
    hitaali Posts: 5

    Level 2

    Yepp... i am plying on the mobile phone only...

  • hitaali
    hitaali Posts: 5

    Level 2

    Hi @Freddy_Falkner as you say i have done... but still not getting unlimited lives :( ...

  • Freddy_
    Freddy_ Posts: 68,477

    All i can suggest is you use contact us at bottom of the page and contact King . You will need you king ID. You will find king ID when you go to sign out , just above your picture or avatar should be a king sign click on this and it will give you your ID. Will be displayed in numbers

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