Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Currently Free Lives will be available to everyone but there are a few rules for that.
Your game app needs to be the latest version.
Offer can be obtained on mobile device only.If the same game is active on multiple devices, You'll get the offer on the device where you will first launch the game.
Offer will be available only if the game is online; it is not possible to get the offer if the game is offline.
If you still do not get the offer, it may mean that your game has a connection problem.
Force close the app and restart the device and hopefully the Lives will get added correctly later today.
Hi @brocky . Welcome to our Community 🙎♀️
Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.
If that didn't help, please email Player Support from the game's Settings and Help Center.
For mor detail info 👇️
Please stay safe
All i can suggest is you use contact us at bottom of the page and contact King . You will need you king ID. You will find king ID when you go to sign out , just above your picture or avatar should be a king sign click on this and it will give you your ID. Will be displayed in numbers