Did you not receive Unlimited Lives?

hitaali

Thanks @Freddy_Falkner

Pounawea

Hi @hitaali ,

Warm welcome to our community and thanks for your help @Freddy_Falkner ! 🙌

I just wanted to also share with you relevant information for the Unlimited Lives gift:

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Please note the following bullet points in order to receive the 24 hours Unlimited lives gift:

• Update to the latest version of the game needed.
• The Unlimited Lives offer is available to those who play on mobile devices
• The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
• You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
• If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
• The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

Also, check out the trouble shooting steps and help here.

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Have a delicious day and see you around the forum @hitaali

Happy29

Hello I have followed all instructions above. I had the unlimited lives for the first two days and haven’t received them since. Please help. Thank you

edajema83

Does that mean if we are from the U.S. we don't recieve unlimited lives?

valemontaldo

Como debo hacer para tenerlas ?

valemontaldo

I don't have unlimited lives

bearwithme

Hello @valemontaldo and welcome to our friendly King Community. I am sorry to hear you are having problems receiving your unlimited lives. Please read more about it here.

kiara_wael

Hi @valemontaldo . Welcome to our Community 🙎

Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

If that didn't help, please email Player Support from the game's Settings and Help Center.

for more detail 👇️

https://community.king.com/en/candy-crush-saga/discussion/286560/did-you-not-receive-unlimited-lives

Stay safe

amandae595

I believe some United States players have received unlimited lives. There seems to be a problem with everyone getting them, though. It's still a fun game and a nice break from thinking too much! Stay well!

Happy29

I did for two days and I haven’t gotten since.