Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Did you not receive Unlimited Lives?

12021232526

Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓

    If you play on mobile, then please email Player Support directly from the game.

    Go to the game's Start Menu, then Settings - Help Center - Lives & Messages - Contact us and send them an email.

  • paulaeb
    paulaeb Posts: 1

    Level 1

    Have emailed the support centre thank you

  • mackem003
    mackem003 Posts: 94

    Level 3

    Hi

    Candy Crush announced all this week 24hrs free lives.

    I started my free lives on Wednesday and today Sunday it tells me it's finished

    Candy Crush that is not all week.

    Also why we are very grateful for this generous offer to help us get through these difficult times.

    Why Candy Crush do you suspend all other chances of winning new goodies.

    Come on Candy Crush play fair.

  • Freddy_
    Freddy_ Posts: 68,477

    @mackem003 make sure yourgame is upto date and on the latest version. Sign out and restart your device and sign back in. see if this solves your problem. twice this week i have had to restart my device to get the free lives message

  • mackem003
    mackem003 Posts: 94

    Level 3

    Hi Freddy


    Thanks for your assistance and I have done as you suggested but still the same.

    I will just continue and would be very happy if Candy Crush would reply to me.

  • Freddy_
    Freddy_ Posts: 68,477

    Normally message comes in the afternoon so be patient

  • Kirsten_Deakin
    Kirsten_Deakin Posts: 7

    Level 2

    Hi.

    an hour ago I had 11 hours free unlimited lives, I’ve just gone back in and it’s saying 5 lives! Where have those 11 hours gone 😱 please help!

  • stan1981
    stan1981 Posts: 3,418

    Yes.. is the last day ... hope they can continue to give as the covid19 situation is still increasing at alarming rate ...

  • Kirsten_Deakin
    Kirsten_Deakin Posts: 7

    Level 2

    An hour ago I still had 11 hours but they’ve gone! X

  • Yeah, looks like you're SOL about that one; but maybe they'll do it again later in the week, so stay tuned...

    xx

This discussion has been closed.

Hey! Would you like to give us your opinion?