Did you not receive Unlimited Lives?

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Comments

  • I need 24 hrs routine life line every day up to 14-04-2020

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 40,190 Candy Moderator

    Hi @arunarunarunarunarun . Welcome to our Community

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    Happy crushing and please, stay safe



  • sanjh_samaysanjh_samay Posts: 6 Level 2

    Hi, I'm not getting free lives... please resolve

  • kiara_waelkiara_wael Posts: 40,190 Candy Moderator
    edited March 2020

    Hi @sanjh_samay . Welcome to our Community

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Please, stay safe



  • madcod89madcod89 Posts: 2 Newbie

    I’m not receiving my daily rewards, and very few rewards even if I earn them, they never show up

  • apmapm Posts: 1 Newbie

    I got message that we wl get unlimited lives for one week but i got only for 3-4 days n pls give unlimited lives till 14th april lock down corona virus

  • kiara_waelkiara_wael Posts: 40,190 Candy Moderator

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.



  • DeepaNarayanDeepaNarayan Posts: 0 Newbie

    I received 24 hrs life for 3 days but 4th day I didn't receive it. Could you please help me to get it?

  • kiara_waelkiara_wael Posts: 40,190 Candy Moderator

    Hi @DeepaNarayan . Welcome to our Community 🙎‍♀️

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Stay Safe



  • Wilma1966Wilma1966 Posts: 0 Newbie

    My husband plus friends are receiving weekly unlimited life - i would like the same loyalty please

  • kiara_waelkiara_wael Posts: 40,190 Candy Moderator

    Hi @Wilma1966 . Welcome to our Community 🙎

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If you’re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Please, stay safe



  • fantasyelffantasyelf Posts: 7 Level 2

    Hi,

    I heared that they gave out unlimited loves, but I never received them the last days? Anyone has te same problem? It annoyed me because my friends did get them.. and I am still stuck with 5.

  • fantasyelffantasyelf Posts: 7 Level 2

    Yes I did all of them below, still Nothing.. I am already playing for months.. so also not a new player ..

This discussion has been closed.