My account has not been connecting for 2 weeks. And connected to the Internet it has not let me get

ymaughanymaughan Posts: 2 Newbie

I've been playing this game for many years I'm at level 4090 and for the last 2 weeks my account has not worked. I can play but I cannot get anything free by anything and it keeps saying I need to connect to the Internet that I am connected to the Internet. I tried to sign in and it looks like it's trying to start me from the beginning

Answers

  • ymaughanymaughan Posts: 2 Newbie

    Somehow my account got mixed up with my work email and work payment. When I tried to change it now it won't connect at all

  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 9,380 Community Manager

    Hi @ymaughan and welcome to our Community!

    Are you using Facebook or a King account in the game?

    Playing on a mobile device?

    Could you also post a screen shot of the error message you get.



    ๐Ÿฌ Play Candy Crush Saga ๐Ÿพ Play Candy Crush Soda Saga ๐Ÿฎ Play Candy Crush Jelly Saga
    ๐Ÿ‘ฌ Play Candy Crush Friends Saga ๐Ÿท Play Farm Heroes Saga
Sign In or Register to comment.