Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
they wont deal with gold bars on here you will need to email support link at bottom of page. you will also need your user ID to fill form in found if you go to log out above your pivture/avatar should be a king sign click on this and it will give you your ID
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.