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Accidentally purchase item

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rohit28singh96
rohit28singh96 Posts: 1 Newbie

Hi Team,

I HAVE ACCIDENTALLY PURCHASE ITEM WHICH IS COST OF RUPEES 7900 I don't want the item please cancel it and refund my money.

Rohit Singh

8709473828

Answers

  • kiara_wael
    kiara_wael Posts: 148,316 Candy Moderator
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    Hi @rohit28singh96 . Welcome to our Community 🙎‍♀️

    Sorry to hear that , If you have problem with purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

    Check this useful page where you can see how to request a refund depending on the device you play on. 

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

    If you play on Facebook on a computer then send an email from here. Don't forget to add your Game User ID to the email so Player Support will find your game.

    Hope this will help you

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