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getinthegame
getinthegame Posts: 2

Level 1

I have recently purchased some piggy bank they are 3.23 on my bank statement however I see 3 different transactions that are coming from pay pal and need to know is that how you bill

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    this is info from one of the superstars

    Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

    Please Check this useful page where you can see how to request a refund depending on the device you play on. 

    If you play on mobile and want to contact Player Support, the best way then is to email directly from the game. 

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

    Don't forget to add your Game User ID to the email so Player Support will find your game.

    Hope this will help you

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