Getting message about needing to be connected to internet again.

mrmike731

I am getting the message that internet is needed to collect rewards, spin wheel and open F5. I am playing on FB on my computer on the internet. I signed into community and that used to do it after a refresh Any suggestions?

Freddy_

@ have you tried clearing the cache of the internet browser ( probably best to beginning of time) and restarting then sign in

mrmike731

I have to clear caches on my computer regularly( due to some online games I play) When this happened before this was an issue on their side, usually after an update or something. When I made them aware of it they fixed it before.

Freddy_

@mrmike731 post in support area you will get a quicker response. will tag a superstar so hopefully you get a response

@Sukanta_Biswas @kiara_wael

mrmike731

Gonna trry the cache clear, cant hurt. ty for reply and idea.

Finn101

Worked earlier today for me! I also did a hard rest on my phone.