Piggy Bank

solagigi78

Ive had my Candy Crush App for some time. Ive purchase my gold bars almost every time they fill, but I only get 30 bars and it never passes level 7. Why is that? I play from an Android Device.

Freddy_

maximum level it can reach

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/289568/piggy-bank

Hi @solagigi78 . Welcome to our Community 🙎‍♀️

You can find all info about refunds and broken purchases here.

If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

Don't forget to add your Game User ID to the email so Player Support will find your game.

Hope this will help you