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Hi @chefchipmunk @misriya and welcome to our adorable Community 😊
@chefchipmunk I am so sorry this is happening to you. There is an open thread regarding this level and the studio is working on the fix. You can find the thread on the link below. Thank you for your understanding.
https://community.king.com/en/candy-crush-saga/discussion/291180/level-5082/p1