How do I get my 26 gold bars I was forced to use to pass the level before it was fixed refunded?
In order to not lose my streak, I had to use gold bars to purchase more moves twice before enough licorice fell onto the board to beat the level.
You really release a level that is fundamentally flawed and unwinnable, take boosters and gold bars that people have paid for, then say, "Oopsie! Our bad!" but do nothing else?
i wish people will take ownership of the decision you made to use boosters or gold bars or whatever. Sure I lost my boosters and gold bars too but no body made me use them. Man up with ur decision! So sick of it
@rmur23 people who have completed the quest still not get there boosters, so do not think it would of mattered if you could have completed the quest
it really is not fair people using up gold bars on levels that are faulty are not replaced if it can be proven, but community does not deal with this , has to be done through customer services, which is not the easiest thing to do.Boosters mostly free so cannot see them being replaced at all. Think king needs to go back to drawing board and start bringing out quality not quantity
Unfair to slate people for feeling entitled and voicing their opinion.
These players made informed decisions to use their gold bars / boosters, based on being assured that every level is possible. Surely if you paid good money to purchase a game, then the people who sold it to you said it doesn't exist, you would feel entitled to something back.
I have contacted Player Support multiples times and every time all I receive is an automatically generated response (that doesn't relate at all to the problem I contacted them about) followed by a survey asking how their customer care team did.
It's absolutely absurd how terrible King's customer support is. Has anyone actually heard back from a real person about the actual problem they're trying to resolve? Anyone? Ever?
Answers
How do I get my 26 gold bars I was forced to use to pass the level before it was fixed refunded?
In order to not lose my streak, I had to use gold bars to purchase more moves twice before enough licorice fell onto the board to beat the level.
You really release a level that is fundamentally flawed and unwinnable, take boosters and gold bars that people have paid for, then say, "Oopsie! Our bad!" but do nothing else?
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0 · Helpful Woah! Sweet Love Haha@Pounawea any response to this??? King has robbed many players of precious boosters.
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0 · Helpful Woah! Sweet Love Hahai wish people will take ownership of the decision you made to use boosters or gold bars or whatever. Sure I lost my boosters and gold bars too but no body made me use them. Man up with ur decision! So sick of it
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1 · Helpful Woah! Sweet Love 1HahaYoure not getting them back. They dont care. It is BS that we couldnt complete the “quest” though because of this and it went away.
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0 · Helpful Woah! Sweet Love Haha@rmur23 people who have completed the quest still not get there boosters, so do not think it would of mattered if you could have completed the quest
it really is not fair people using up gold bars on levels that are faulty are not replaced if it can be proven, but community does not deal with this , has to be done through customer services, which is not the easiest thing to do.Boosters mostly free so cannot see them being replaced at all. Think king needs to go back to drawing board and start bringing out quality not quantity
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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3 · 3Helpful Woah! Sweet Love HahaMany people has entitlement attitude. U made a decision to use gold bars, boosters, etc.
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0 · Helpful Woah! Sweet Love HahaUnfair to slate people for feeling entitled and voicing their opinion.
These players made informed decisions to use their gold bars / boosters, based on being assured that every level is possible. Surely if you paid good money to purchase a game, then the people who sold it to you said it doesn't exist, you would feel entitled to something back.
I find these posts unhelpful and offensive.
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1 · Helpful Woah! 1Sweet Love HahaI am voicing my opinion as well
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0 · Helpful Woah! Sweet Love Haha@memeneme you opinion but i would be unhappy using gold bars if the level is impossible to win due to no fault of my own. the level was faulty.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaSo your opinion would still be that people who pay for something after being misled are not entitled to question it?
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2 · 1Helpful Woah! Sweet 1Love HahaHi @tscheip @John_0510 !
Please check the page here how to get purchases compensated:
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love HahaI have contacted Player Support multiples times and every time all I receive is an automatically generated response (that doesn't relate at all to the problem I contacted them about) followed by a survey asking how their customer care team did.
It's absolutely absurd how terrible King's customer support is. Has anyone actually heard back from a real person about the actual problem they're trying to resolve? Anyone? Ever?
- Report
0 · Helpful Woah! Sweet Love Haha@tscheip Could you let me know your Game ID so I can check this up and find your purchase history in our system.
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha@memeneme exactly this. Stop being a snitcher
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0 · Helpful Woah! Sweet Love HahaLevel 7508 went from 45 moves to 22. Now its impossible!
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0 · Helpful Woah! Sweet Love Haha