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FIX Fantastic 5

Ryanca
Ryanca Posts: 4

Level 1

It's been stuck on "zeros" and not resetting or restarting for over a week!

Comments

  • Bumper2019
    Bumper2019 Posts: 3,271
    edited May 2020

    Hi @Ryanca Welcome.

    Some players report that this happens when they accept an invitation from a friend who has custom teams when they don't have them available themselves. Have you accepted such an invitation? and are you able to share a screenshot of your current team please?

    Screenshot help @ https://www.take-a-screenshot.org

  • Ryanca
    Ryanca Posts: 4

    Level 1

    You're not following. My last "team" expired. Previously it just reset and assigned me to a new team at random. This time, it's just never reset. No invitations, and no current team. Even the "button" is greyed out and inoperable.

  • Bumper2019
    Bumper2019 Posts: 3,271

    Sorry @Ryanca I confused the clock zeros with team zeros in your first post. Fantastic Five is under development with a lot of changes going on at the moment. There were issues such as yours when the feature was first introduced. Unfortunately all I can do is recommend the following:

    1. Always make sure you are updated to the latest version of games - Best to set automatic from the store.
    2. Always make sure your device date and time are correct so there is no confusion with server communications - Again automatic network time is preferable.
    3. Regularly clear the cache (not data) and completely reboot the game either by clearing it from recent apps or restarting your device.
    4. Occasionally disconnect and reconnect the internet with the game open.

Hey! Would you like to give us your opinion?