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Hello @Xadora and welcome to our friendly King Community. There appears to be a problem with this level. Can you please let me know the make and model of the device you are playing on and what software version you are using?
Also - can you please provide your player ID#? You can find out how to get your game ID# here.
Thank you in advance for the additional information. The more information we have, the easier it is for the studio to determine what is causing the problem.