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Welcome to the King Commmunity !
Unfortunately I am not sure if I understood your question correctly.
Your girlfriend is probably in a test program in which she gets promotional videos before and after the game. Unfortunately, these are not available to all players. It is a random selection
@10gosob Do you mean build a bot feature, where you get booster up to max 3 for passing level without losing. If so this is a teast feature on is only available to a certain group. If you do not have this feature just means your not part of the test group at present, but you could be in the future