Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Adverts and pop ups
Options
Hi. Can anyone help
i don’t get any form of adverts on my game to enable me to watch for either the free spin or the balloon on the map. I get zero of these stuff. My husband gets them all the time, to give him free boosters
appreciate they may be random by some degree but I am level 370. And never ever seen them
Answers
-
Hi @Tgregory . Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
-
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
If you not received ad videos that mean you are now not under the testing group.
Don't be discouraged because you can be under this test at any moment.😊
