We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
@chisholm if you log in with your king or facebook account your levels and gold should just transfer over. If new mobile device you will lose all boosters unless you can back up old phone to a cloud storage
@chisholm Heya! Welcome to the candy crush community! And I hope by looking a the previous answers you are able to transfer into a new device without losing the current progress. ✨🌟