Why doesn’t my chocolate box work?

lalakonrad

Hello, I’ve earned all four achievements in the chocolate box but for many days I’ve gotten the “server error:server couldn’t be contacted” message. I’ve updated the app and restarted my phone. My internet connection is fine. Can you help?

Yueyue

Erm... I think it's a King glitch. They will fix it for you!

billbill42

https://community.king.com/en/candy-crush-saga/discussion/301601/why-doesn-t-my-chocolate-box-work

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/301601/why-doesn-t-my-chocolate-box-work

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Your game may not be fully connected to the server, or slow internet may be the cause of this problem.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Let me know if the problem is the same.

Thank you.

aijaziqbal

Hi @lalakonrad . Welcome dear.

Plz. Try a faster network and also check ur device storage. And then try again.

U may also update the game. I am sure u will get it.

Happy crushing and stay safe.