Game keeps trying to connect to app store

Jettydog

Got a reply yesterday thank you team but couldn’t work out how to action the fix

Freddy_

@Jettydog can you explain a little more do you mean it tries automatically to contact store or it keeps spinning when you try to contact store. What reply did you get.

Jettydog

Ithanks Freddy

it just does it automatically jettydog

Freddy_

@Jettydog First try checking for updates, log out and restart your device. then log back in see if problem persists. I will tag @Sukanta_Biswas has he may have more info on this than me

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/301949/game-keeps-trying-to-connect-to-app-store

Is that your problem?

Jettydog

I was sent screen shots which from what I can see is exactly my problem

thanks to all of you for your input

Jettydog