Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I just bought a pack the gave me 30mins of bonuses and upgrades, but I only had 1 life left.
But the time the life recharges the bonuses will be gone and I've wasted the money?
I thought the pack would refresh the lives and give you the bonuses so you can make full use.
@Corsa224 A mistake you can learn from as you only want to purchase items if you have full lives so you can make the most use of them . Genuine mistake and although you probably wont be able to get this back there is no harm in trying customer support you never know your luck.
Hi @Corsa224 and welcome to our adorable Community 😊 The timed boosters you purchased are designed that way that the countdown starts from the moment you activate them. Next time when you purchase it please make sure that you do it when you have enough lives to use it. I hope this clarifies your situation. You can ask the support team for the refund for sure but I don't think they are doing the refund for timed boosters exactly because the way they are designed. Have a wonderful day 🤗
@Corsa224 A mistake you can learn from as you only want to purchase items if you have full lives so you can make the most use of them . Genuine mistake and although you probably wont be able to get this back there is no harm in trying customer support you never know your luck.
Welcome to our community @Corsa224! There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.
A guide to help you locate the different areas in the community!
And you might want to check out the link below to read some of the player’s funny experiences with the game. You might like to add your comments too.
What’s the funniest Candy Crush story that has happened to you or somebody you know?