Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
you may also need to check your Facebook permissions and make sure everything is enabled and active
Check your app permissions
When you give an app access to your Facebook account, that access expires after 90-days. Once it passes that date, the app loses access to your account, which may stop it from working as intended.
If an app is listed as ‘expired,’ it does not have permission to access any of your data, which means your friends list and progress may not sync with the game.
Click ‘Renew Access’ to reactivate the app’s permissions.
You might also want to check your active app-permissions by clicking the ‘view and edit’ link. If 'Friends list' is not selected, our games will not be able to access your friends, and you will not be able to send messages or receive lives from them.
Answers
Hi @pwalker thanks for your question, pls go here. Hope it helps. Happy crushing candies! 😊😊💖💪🏻
https://community.king.com/en/home/kb/categories/68-lives-messages
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Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
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0 · Helpful Woah! Sweet Love Haha@pwalker please see below for help with you problem
you may also need to check your Facebook permissions and make sure everything is enabled and active
Check your app permissions
When you give an app access to your Facebook account, that access expires after 90-days. Once it passes that date, the app loses access to your account, which may stop it from working as intended.
You can check which apps are active, expired or have been removed from your account by accessing this link: https://www.facebook.com/settings?tab=applications
If an app is listed as ‘expired,’ it does not have permission to access any of your data, which means your friends list and progress may not sync with the game.
Click ‘Renew Access’ to reactivate the app’s permissions.
You might also want to check your active app-permissions by clicking the ‘view and edit’ link. If 'Friends list' is not selected, our games will not be able to access your friends, and you will not be able to send messages or receive lives from them.
Remember, you'll have to do this every 90 days.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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3 · 2Helpful Woah! Sweet 1Love Haha