Lives

pwalker

Why am I not receiving lives from Facebook friends?

wykoon

Hi @pwalker thanks for your question, pls go here. Hope it helps. Happy crushing candies! 😊😊💖💪🏻

https://community.king.com/en/home/kb/categories/68-lives-messages

Freddy_

@pwalker please see below for help with you problem

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

you may also need to check your Facebook permissions and make sure everything is enabled and active

Check your app permissions

When you give an app access to your Facebook account, that access expires after 90-days. Once it passes that date, the app loses access to your account, which may stop it from working as intended.

You can check which apps are active, expired or have been removed from your account by accessing this link: https://www.facebook.com/settings?tab=applications

If an app is listed as ‘expired,’ it does not have permission to access any of your data, which means your friends list and progress may not sync with the game.

 

Click ‘Renew Access’ to reactivate the app’s permissions.

You might also want to check your active app-permissions by clicking the ‘view and edit’ link. If 'Friends list' is not selected, our games will not be able to access your friends, and you will not be able to send messages or receive lives from them.

Remember, you'll have to do this every 90 days.