Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Lives
Answers
-
@1darryl please see post below for help with your problem. you also need to check facebook permissions i will add to this when i find
you may also need to check your Facebook permissions and make sure everything is enabled and active
Check your app permissions
When you give an app access to your Facebook account, that access expires after 90-days. Once it passes that date, the app loses access to your account, which may stop it from working as intended.
You can check which apps are active, expired or have been removed from your account by accessing this link: https://www.facebook.com/settings?tab=applications
If an app is listed as ‘expired,’ it does not have permission to access any of your data, which means your friends list and progress may not sync with the game.
Click ‘Renew Access’ to reactivate the app’s permissions.
You might also want to check your active app-permissions by clicking the ‘view and edit’ link. If 'Friends list' is not selected, our games will not be able to access your friends, and you will not be able to send messages or receive lives from them.
Remember, you'll have to do this every 90 days.
-
Hi @1darryl a warm welcome . Sorry for the non live feedback from your friends but try to see if you app is undated as well as see your Facebook settings with permissions in respects to games ... also reboot your device if necessary . Best of luck and enjoy crushing 🍭🥂
-
