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I won lives and did not receive them and this is the 3rd maybe 4th time happening?

SonyiaW
SonyiaW Posts: 3

Level 1

I just won 5 lives and didn’t receive them? This keeps happening!

Best Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓

    Hi @SonyiaW .

    Very sorry to hear about this. Actually as far as i know this is a test feature and sometimes it is having some issues. Plz. Log out update and log in i hope it will be solved.

    Keep crushing and enjoy.

  • Freddy_
    Freddy_ Posts: 68,477
    edited June 2020 Answer ✓

    @SonyiaW Hi and welcome to the community

    you win 5 Lives, it means that the Lives will reload up to full 5 again.

    If you already have full 5 Lives, then there won't be any change in the game since 5 Lives is the maximum.

    So although you win 5 lives in the feature it only reloads you what ever you need to a max amount of lives you have

    There are no issues with the feature

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓

    Hi @SonyiaW .

    Very sorry to hear about this. Actually as far as i know this is a test feature and sometimes it is having some issues. Plz. Log out update and log in i hope it will be solved.

    Keep crushing and enjoy.

  • Freddy_
    Freddy_ Posts: 68,477
    edited June 2020 Answer ✓

    @SonyiaW Hi and welcome to the community

    you win 5 Lives, it means that the Lives will reload up to full 5 again.

    If you already have full 5 Lives, then there won't be any change in the game since 5 Lives is the maximum.

    So although you win 5 lives in the feature it only reloads you what ever you need to a max amount of lives you have

    There are no issues with the feature

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @Freddy_Falkner .

    I hope u r fine. Actually if u see the screenshot she showed is showing only 2 lives not the full 5 lives. So i thought it as a technical error or update error.

    U r our senior and i hope u will keep telling us our mistakes in future also. But if u do it in private message it will be more appreciated.

    Thanks and regards.

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