Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

After passing a level it doesn't go automatically to next level

I saw players in our group that report "I am playing all new levels, after I pass the level it puts me back on same level . I have to get out so then when I do that they take away my one life !!! It keeps on happening. Why it does not automatically go to next level like before ???"

Welcome! 👋

Comments

WasimullahAyoubi

When I pass a level it doesn't go to the next level it back put me at the same level please show me how can I solve this problem?

Leslie_B

I've had similar chronic problems in the past. As a last resort, I uninstalled the game and then reinstalled it. Turned my phone off for over 10 seconds and then turned it back on.

It has worked every time. I did lose some levels one time when the game wouldn't connect to the internet. The other times my boosters and levels were intact.

I can think of 3 specific times I've had to do this.

PJ4EVR

Hi. Same here. Problem started after the latest update. Have to log out then log in again.

PJ4EVR

Same problem here. Started after latest update.

MHoneyElena1

It is not our devices. I have never had this problem on Candy Crush before but Ever since they updated this last time The game no longer seems to go to the next level automatically like before, It keeps putting me back in the same level i just finished. I end up losing lives playing on the same level i had just finished. This is not a glitch on our end it is a glitch in the game. If it was on our devices other people would not be having this same exact problem. This glitch needs to be fixed otherwise i do believe candy crush will be losing players

Freddy_

@Tzvi_Marcu There is a new episode ending see here . Had this happen to me and think it was because i exited level to quickly. Since i have been letting this complete its course and waited a second to click ok where it takes you back to map and goes to next level. It has not happened again. New feature so keeping on eye on it to see if it happens again in my game

Tzvi_Marcu

It is not in my device, look to the post where I write that players in my group report it.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/303862/after-passing-a-level-it-doesnt-go-automatically-to-next-level

hi @Tzvi_Marcu i think this is a temporary problem on your device.

but something i want to tell that when you passed a level just tap next not on close button. after this your problem not solved then please uninstall the app and reinstall it your problem will be solved out but you loose all your boosters in this action.

Comments

WasimullahAyoubi

When I pass a level it doesn't go to the next level it back put me at the same level please show me how can I solve this problem?

Leslie_B

I've had similar chronic problems in the past. As a last resort, I uninstalled the game and then reinstalled it. Turned my phone off for over 10 seconds and then turned it back on.

It has worked every time. I did lose some levels one time when the game wouldn't connect to the internet. The other times my boosters and levels were intact.

I can think of 3 specific times I've had to do this.

PJ4EVR

Hi. Same here. Problem started after the latest update. Have to log out then log in again.

PJ4EVR

Same problem here. Started after latest update.

MHoneyElena1

Freddy_

Tzvi_Marcu

It is not in my device, look to the post where I write that players in my group report it.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/303862/after-passing-a-level-it-doesnt-go-automatically-to-next-level

hi @Tzvi_Marcu i think this is a temporary problem on your device.

Recent Announcements

🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…

Quick Links

🏠 Home

🐟 The Crush & Tell Fish episode is here, and you don’t want to miss this one!
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…

Active Discussions

Regional regulations
I logged in today and it says I’m playing candy crush lite version and some features have been turned off due to regional regulations why is this? I want to have the full candy crush experience and it’s not letting me could someone help please ??
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Feed the troll
Has anyone managed to beat the FEED THE TROLL challenge? I never have

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.