Space Race

Jeepmon

I spent all day on the stupid computer playing Candy Crush over and over and over, just to be #1 in the Space Race contest...

Normally, we win our prize when we log on Monday morning and yet today, nothing... Cant even go into Events to make sure I was #1...

This is why I hate KING and CANDY CRUSH and have sworn to never spend another penny buying gold bars...

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/304165/space-race

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

We're very sorry for your problem. 😔

I have received a few more such reports and this problem was caused by a temporary problem and I would urge you to contact our Player Support.

Thank you.

Jeepmon

thank you Sukanta... I appreciate the assistance...

This is not the first time I've felt ripped off... But thank you again for the link

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/876426#Comment_876426

You are Welcome❤️

wykoon

Good day @jeepmom I hope that our Player Support has responded to your issue. If you haven't heard from them yet, may I suggest that you check the following:-

1. Internet connectivity. Unstable connection may causes your pc to slow down. High usage of data by other household members i.e. oline gaming, live streaming, onlin movie at the same may also slow down other internet activities or crash the game.

2. In the event that your game has crashed or unable to load properly. Pls go to the link below and follow the troubleshooting steps.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Hope the above is helpful. Meanwhile, I hope it get sorted out soon and that you'll be able to claim your prize.😊🍭🙏🏻