My app doesn't give me an option to view AD

callwunmi

Hello,

Am on 4808. I noticed since i entered level 2000, the AD stopped showing.

I have reinstalled the app so many times, even changed devices.

Kindly assist.

Best regards

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304427/my-app-doesnt-give-me-an-option-to-view-ad

Hi @callwunmi . Welcome to our Community

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

Freddy_

@callwunmi Hi and welcome, Video ads is a test feature so it is not guaranteed to always be in your game. Test features are groups of randomly selected people, you could get this back in the future though. It could also be missing due to temporary problems

Check for app update ,sign out and restart you device then log back in. This will ensure your game is up to date and you are getting the features that are available to you

Hope this helps

aijaziqbal

Hi @callwunmi .

Very warm welcome to the community.

I hope the above answers must have helped. Its a test feature and nothing can be done except to wish u good luck to be included in the test group soon. Plz. Check the details about test features.

https://community.king.com/en/home/kb/articles/495-my-special-event-just-disappeared