Game over before all candies settle?

0753_AVS

Hi,

So, with the most current mobile version (1.182.1.1) of the game, I found a very common situation that a level is ended before all candies settle. Sometimes this happens after a level is won, and you just lose a few thousand points, so it's not a big deal. In some case, however, this makes me losing a game which should have been won, as in this example:

This is level 7359. In this case, I should have passed since the last jelly square should have been destroy by the falling orange candies. However it was counted as a fail because of the aforementioned bug. Please fix this ASAP, thanks!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/308479/game-over-before-all-candies-settle

Hi and Welcome to our Community

Please Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Crazy Cat Lad

Hi @0753_AVS and welcome to our Community!

This is a rare issue but sometimes happens in the game.

It has been reported to the tech team and hopefully you won't have to experience this in the near future.

Evan_Lei

It is just a glitch that the candies settle with a match and it ran out of moves. I know that sometimes that happens to me.