Glitch on 4191

gwetom · August 2020

Level 4191 does not subtract yellow candies after destroying trays. After repeated fails I looked to see what I needed to do to win the level. My screen does not diminish yellow candies when the keys are cleared with the trays at the bottom of the screen like it does on the youtube examples.

No other yellow candies appear. I have not been able to win this level because the four keys do not subtract from the orders...

What is different on my screen?

Why doesn't it look the same or give me more winning options. I have failed with four candies remaining 7 times...

kiara_wael · August 2020

https://community.king.com/en/candy-crush-saga/discussion/309076/glitch-on-4191

Hi and Welcome to our Community

Check app update - Log out game - Restart Device - Open game and Log in.

Please all info about the issue here:

https://community.king.com/en/candy-crush-saga/discussion/308047/yellow-keys-not-enough-order-targets-available

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/993514#Comment_993514

Hi and welcome to the community.

The issue with the yellow Keys and Lucky Candies is now fixed!

Please refresh the web page if you play on Facebook to get the fix.

On mobile, force close the app and open the game again. Make sure you have an internet connection when you do this so the fix reaches your game and device.

If you still have this issue even after restarting the game, then please wait for the next update (version 1.183). The update will fix the issue in all games where it's still occurring.