Candy crush soda saga Lost all my power ups

katralic

I clicked the button to save my progress and it took all my powerups away, over 100 striped suckers. 90+ regular suckers and 85 swappers. That not to mentions the ones you use before you enter the game. I thought save your progress meant just that, NOT take away everything youve worked for.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/309127/candy-crush-soda-saga-lost-all-my-power-ups

Hi and Welcome to our Community

Please report this to our Player Support Team here

Crazy Cat Lad

Hi @katralic !

I moved your post from Candy Crush Saga to the Soda Support pages.

tratelqalam

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it Try to scan a problem Missing reinforcements

rajdeeptb

https://community.king.com/en/candy-crush-soda-saga/discussion/309127/candy-crush-soda-saga-lost-all-my-power-ups

Please Read This

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

katralic

I'm not on a phone. I'm on a desktop computer.

Freddy_

@katralic Hi and welcome, you will need to contact customer support from your game for this as they are the only people that can help you with this issue. Something that they van look in to for you

katralic

Already did contact support and They did NOTHING.I know I wont be spending 1 penny on this game.

Freddy_

@katralic It will take a few days before you get a reply, due to current situation they are a little behind. did you get a ticket number

katralic

nope no ticket number.

katralic

Lost around 400-500 powerups. Kind of takes the fun from the game