How come I never get credited with winnings when I complete the fantastic five

Philblue55

How come I never get credited with the winnings on the fantastic five on completion

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/309153/how-come-i-never-get-credited-with-winnings-when-i-complete-the-fantastic-five

Hi and welcome to the community.

Can you please show us the screenshot of your completed F5 score.

At the moment there is a graphic error with f5. As simetimes it shows 7000 achieved but manually if you add your team score it will not be 7000 so i would recommend you to keep playing although the problem is in graphical show but nothing wrong with calculation so once you reach the actual target you will get your reward.

Freddy_

@Philblue55 Hi and welcome. Please check for a game update and log out and restart your device then log back in see if this solves your problem.

Please be aware there is a problem also with the graph so check your team scores match the graph as if they do not you will get your reward but at a delay and when you team reaches the required score as it is counted in the background when graph is faulty

For any missing reward please contact customer support from your game and they will assist you with your problem

Hope this helps

tratelqalam

You can check out some troubleshooting below.

Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/309153/how-come-i-never-get-credited-with-winnings-when-i-complete-the-fantastic-five

Hi dear

welcome to our community

Please Post An Screenshot for more clarity

I Think Your Fantastic Fibe Is Stucked.

So please You Can Create Your Own Fantastic Five Team

Hope this helps

Have fun