Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome to our beautiful community
Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache, this is important! If that doesn't help.
Please play your current level and update your game - clear the cache and start again.
Good luck
Hi @charleneuk and good day to you. Understood that your app is missing from your device.
To find your app on your device, please use the "search" function, which is usually represented by this symbol --->🔎 and key in "Candy Crush".
If it doesn't appear, mostly likely it has been accidentally deleted and please proceed to download the app again as guided by @Crazy Cat Lad above.
Please let us know if you still need help.
Thank you and stay safe 😉