Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
videos
Answers
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Hi @MLAF . Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
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Hi and welcome to the community.
If your game is properly updated and you are not having any bonus feature it is very normal. Please note that watching ads for boosters as well as other features which provide rewards are all bonus features and they are not permanent part of the game. It means that there is no guarantee that it will always be available in your game. It is provided to some group of selected players on test basis and unfortunately at the moment you are not part of that ads feature group. But things might change in future and you must be hopeful that you might be included in the group. Keep your game up to date and be hopeful.
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