Why won’t you give my levels back?

Tlcdx2

I still don’t understand why you won’t give me my points and levels back when you’re the ones who lost them in your back up. Not quite fair. I am currently on level 7535 and 65. When you lost all my data I was on 129. Still don’t think it is fair not to give me back my levels. I have a screen shot from April 2020 showing level 128. See attached. All of my data was backed up. Please restore to 129. Tlcdx2

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/309688/why-won-t-you-give-my-levels-back

Hi dear welcome to our community

sorry for the inconvenience

Please Log out the game clean cache files of your device and reboot the device.

Now Relogin After 5 minute It will be fixed.

Tagging To superstar to help you more...

@Sukanta_Biswas @kiara_wael

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/309688/why-won-t-you-give-my-levels-back

Did you get sent to the end of the game and you want to be back to 129? What device do you play on? Have you tried logging out and restarting?

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/309688/why-won-t-you-give-my-levels-back

Hi and welcome to the community.

Please check if you are facing the below mentioned problem in the link then i am sorry but you have to reinstall the game application. Please check the details 👇

https://community.king.com/en/candy-crush-saga/discussion/285627/game-starting-at-the-last-level-lives-timer-on-100-000-minutes