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Opt out error on Facebook?

coolgrljen
coolgrljen Posts: 2

Level 1

Hello,

My dad is not able to play Candy Crush Saga or Candy Crush Soda saga because he keeps getting an error that "User opted out of platform. The action attempted is disallowed, because the user has opted out of Facebook platform."

He does not play on his phone or any other location aside from his laptop. Can you please explain how I can get him back to the level he was at? He had beaten over 2000 levels and is pretty bummed about not being able to play at all.



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