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Level 2
Where have all my lives gone? Then have disappeared and I am not getting any new ones!!
Hi dear Welcome to our Community
sorry for the inconvenience
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
please Read this also 👇
Have you checked for game updates? Try logging out of your game, updating, and then restarting your device before logging in again. That often helps.
Hi and welcome to the community.
Very sorry about your loss of lives. Please check the below link about complete details about lives loss.
Hi there @sherrilynnb and lovely day to you...☺️
Noted that you are not receiving lives from friends and the lives sent from your friends were missing. Please refer to the following steps and see it if helps:-
I hope that you are able to receive or send lives as usual. Let us know if you still need help.
Thank you and happy crushing 🤗
There is a problem with the loss of souls sent from friends in the game, which is a technical problem in the game that specialists seek to solve, and I think that it has been solved. You must update to