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What Happened?
lilikoikisses
Posts: 1,046 
in Support
I had 28 moves left and suddenly was told that the game was over? There were plenty of candies left over so it wasn’t due to a lack of move options... I am very sad! I have had a perfect streak of winning on the first try for the last 20 levels or so, and now I’m losing my build-a-bot for no reason?
Best Answers
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@lilikoikisses Hi and welcome, Sorry this has happened to you, not seen this before just happening if you are sure you didnot hit the quit button by mistake, can only think it may have been a temporary glitch.
Please check your game is up to date and log out and restart your device, then log back in and hopefully this will not happen again
Hope this helps
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Hi @lilikoikisses @Freddy_Falkner @kiara_wael @rajdeeptb !
It's no glitch!
A bomb exploded and therefore the game ended. When a bomb explodes the game will end right away.
Behind the Booster bot message you can also see two 5:s; 5 more moves and 5 moves also for the red bomb in the bottom.
Answers
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@lilikoikisses Hi and welcome, Sorry this has happened to you, not seen this before just happening if you are sure you didnot hit the quit button by mistake, can only think it may have been a temporary glitch.
Please check your game is up to date and log out and restart your device, then log back in and hopefully this will not happen again
Hope this helps
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Thank you @kiara_wael, @Freddy_Falkner, and @rajdeeptb for your answers! I figured it was probably a glitch, and that there was no way to salvage my winning streak. I will try your suggestions and keep my fingers crossed!
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Update: Well, I closed the app, turned off my phone and let sit 10-15 seconds and turned back on. I downloaded this game only 3 days ago, and have automatic updates for apps, so it should be up to date.
Unfortunately my winning streak was gone, and my build-a-bot, but I will survive!
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Hi @lilikoikisses @Freddy_Falkner @kiara_wael @rajdeeptb !
It's no glitch!
A bomb exploded and therefore the game ended. When a bomb explodes the game will end right away.
Behind the Booster bot message you can also see two 5:s; 5 more moves and 5 moves also for the red bomb in the bottom.
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