Connecting to store through the game

emaf

I can't connect to the store through the game and spending my coins or using some gifts and etc.

Is it because of my region? I'm from Iran and I have to use vpn to have access some parts of the game. What should I do?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/310268/connecting-to-store-through-the-game

Welcome to the King ommunity.

Please show me a screenshot of your problem so I can explain the cause of your problem.

Thank you.

candycrushinit

Hello @emaf and warm welcome to our sweet community! 😊

Check your internet connection. If it’s not strong enough switch to Wi-fi. If that doesn’t work then close your game and go to your phone’s settings —>General—>Storage—>Candy Crush Saga—>Clear Cache. Wait for a few minutes before opening back up your game.

Hope this helps you. Speak soon 🌸

Mary_Kay

This is a known problem with Candy Crush. Please try the troubleshooting suggested above and come back and let us know if that works.

https://community.king.com/en/candy-crush-saga/discussion/310268/connecting-to-store-through-the-game

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310268/connecting-to-store-through-the-game

hi dear welcome in our community

Please Clean Cache Files Of Your Device, log out from game and reboot the device and try to connect after some time .

Hope this helps have fun