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I can't connect to the store through the game and spending my coins or using some gifts and etc.
Is it because of my region? I'm from Iran and I have to use vpn to have access some parts of the game. What should I do?
hi dear welcome in our community
Please Clean Cache Files Of Your Device, log out from game and reboot the device and try to connect after some time .
Hope this helps have fun
This is a known problem with Candy Crush. Please try the troubleshooting suggested above and come back and let us know if that works.
Hello @emaf and warm welcome to our sweet community! 😊
Check your internet connection. If it’s not strong enough switch to Wi-fi. If that doesn’t work then close your game and go to your phone’s settings —>General—>Storage—>Candy Crush Saga—>Clear Cache. Wait for a few minutes before opening back up your game.
Hope this helps you. Speak soon 🌸
Welcome to the King ommunity.
Please show me a screenshot of your problem so I can explain the cause of your problem.
Thank you.
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hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
