Chocolate box will not advance past last pick

rjuhren60 · August 2020

I have been trying for days to make chocolate box advance past last pick to receive reward. I have been winning level after level. I have logged out and back in. I have reset my IPAD. I HAVE CHECKED FOR UPDATES. The blue cow is last one i have switched around all four several times and still after two weeks no advancement.

Spinnifix · August 2020

Hello and welcome to our community

Do you want to say that you did not get a reward from the chocolate box? Because you can solve 3 tasks on day and the 4th task the next day to get your reward.

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/310461/chocolate-box-will-not-advance-past-last-pick

Hi and welcome to the community.

Please tell us when you complete the last quest of the chocolate box do you get any message from the application.

Also tell us if you are facing any other issue in your game application or just the chocolate box.

rjuhren60 · August 2020

No other issues. I just past three levels and no progress of chocolate box.

Pitty_Kitty · August 2020

@rjuhren60 Hi, sorry this keeps happening :(

Is your internet connection good so your game is connected to the server? in theory it should be ok because you logged out and in but you didn't mention losing recent progress. it might be worth checking it out.

Also, may I ask what are the 4 blue tasks left? is passing 3 levels one of them?

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1030750#Comment_1030750

hi you must pass 4 tasks to get Reward.

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1030750#Comment_1030750

Hi again.

Look did you choose the last task in the chocolate box and completed it. Because it doesn't matter you clear 3 levels or more unless you clear the last task the chocolate box will not give you reward. It may look silly to you that we are asking you these questions but to report this to game team we need to make sure that there is a problem.

So once again i would like to ask you once you clear the last task do you get any message from the system for claim reward or something. Can you please show us some screenshot.