Why do I get purchase unsuccessful?

Alicia72

Hi, I keep getting purchase unsuccessful?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/310612/why-do-i-get-purchase-unsuccessful

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

Spinnifix

Hello and welcome to our beautiful community

I am sorry that you have such a problem and would like to help you.

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Good Luck

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/310612/why-do-i-get-purchase-unsuccessful

Hi and welcome to the community.

Yes sometimes connection with the store is not established strongly so that results into unsuccessful purchase. Please try the troubleshooting steps mentioned above by kiara and i hops your purchase will go through successfully.

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/310612/why-do-i-get-purchase-unsuccessful

Hi dear Welcome To Our Community

Please Clean Cache /History Files Of your Device, Log Out From Game, Reboot Your Device And Try to Connect After Some time.

Be Sure You Are using updated version of the game.

Please Read this 👇

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Hope this helps have fun

wykoon

Hi there @Alicia72 and good day to you.

Understood that your purchases have not been successful. Aside from the troubleshooting steps suggested above, please make sure that your in-app purchase is not restricted and your payment details is up to date including your credit card info.

Hope that the above info is helpful. Let us know the outcome and if you have any other issue.

Thank you and happy gaming. 😊