Game issue

Tina_Williams-2

Hi, hope all are well. I didn't receive my F5 prize of color bomb for 1 HR. Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/311578/game-issue

Hi @Tina_Williams-2 . Welcome to our Community

The screen shots are from all stats features and there are no rewards given from those.

If you miss a reward from any other feature,Please report to Player Support Team here

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/311578/game-issue

Welcome to Sweet King Community!

Thanks to reporting. Almost all the features which provide bonuses (boosters) are not permanent and not guaranteed to be always there in your game. It may also be out due to some temporary problems.

You must contact support and lodge your complaint. I hope they will take action in your favour.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Freddy_

@Tina_Williams-2 Hi and welcome, Sorry to here you did not receive your reward. Please contact customer support from your game or alternatively use the contact us at bottom of page ( you will need your game ID for this ) and they should help you with this

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/311578/game-issue

Hi dear. Yes we are well, thanks for asking. I hope you are also absolutely fine.

Unfortunate that you missed your reward. Sometimes if connection is lost due to any reason then we lose some reward. The only way to get any missing reward is as explained above to contact player support directly from the settings of your game.

Best of luck and have a nice time ahead.🌼

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/311578/game-issue

hi dear welcome to our community

sorry for the inconvenience

sometimes it happens with slow internet connection or heavy load on device.

For missing rewards please contact support area from your game directly.

you can contact here also 👇

https://soporto.king.com/contact

you may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.

Hope this helps have fun