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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi, hope all are well. I didn't receive my F5 prize of color bomb for 1 HR. Thank you
Hello and welcome to our beautiful community
I'm so sorry you didn't receive it.
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
Please search for the subtopic - Prices not received.
Hi @Tina_Williams-2 . Welcome to our Community
The screen shots are from all stats features and there are no rewards given from those.
If you miss a reward from any other feature,Please report to Player Support Team here
Thank you
I received it. Thank you. I won a level I've been stuck on too. I needed it. Stay well