how do i check and update my browser?

Chris_Yeauger

shows notice to update browser to get more levels. only on level 2825

Chris_Yeauger

this error is going thru facebook gameroom. going thru facebook itself, it works fine. how do i fix facebook gameroom?

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312325/how-do-i-check-and-update-my-browser

Hi and welcome to the community. Can you please tell us which browser and device you are using to play the game. Please check below link for updating google chrome.

https://www.whatismybrowser.com/guides/how-to-update-your-browser/chrome?utm_source=whatismybrowsercom&utm_medium=internal&utm_campaign=update-index

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312325/how-do-i-check-and-update-my-browser

Welcome to Sweet King Community! 👑

Have you followed these steps by aijaziqbal that I hope this helps? 😊

When you are playing the game on King.com, unfortunately their team has no longer to be released new levels and stopped at Level 2825 on this game. But you can continue playing new levels on this game with Facebook, Windows 10 and mobile devices. 😊

And don't worry about this problem! 😉

How about you can click here (Facebook) 👈 (This solve discussion by Community Team) to read and follow troubleshooting steps of this problem (crashing/loading) that I hope this helps you can playing/opening this game! 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1071324#Comment_1071324

Hi and Welcome to our Community

We don't support Facebook Gameroom so I am not able to help you out on that one. You will need to contact Facebook directly.

Are you using Mozilla Firefox? Have you tried Google Chrome or Microsoft Edge instead?

Make also sure that the browser is up to date and please note that Windows 7 is no longer support by Microsoft.

You can also download the game from Microsoft Store and play via the Windows app if you have a Windows 10 PC. Download the app from here and when opening the game connect it to Facebook to sync your levels.

Freddy_

@Chris_Yeauger Hi and welcome. Make sure you windows is up to date and then clear you browser cache / history. Restart your device and then load the game. if it comes up the old version of the game refresh the page and it should come up the latest version. I do have times the old version loads through facebook. I Use chrome but if you still have same problems try using a different browser

Hope this helps

Crazy Cat Lad

Hi @Chris_Yeauger !

We don't support Facebook Gameroom I'm afraid. All issues and questions about the Gameroom, please contact Facebook directly.