I can't access my account profile in King's Community. What happens to my account?

santo_chris97 · September 2020

I have logged in to King's Community, but it showed "Permission Problem" page when I tried to access my account profile. So, I can't see or edit my account profile. Is my account get "blocked" or what?

Please, somebody help me solving this problem.

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312494/i-cant-access-my-account-profile-in-kings-community-what-happens-to-my-account

Hi dear. Ok let me tag to our CM @Crazy Cat Lad. He will look into your account.

Have a nice day.😀

Freddy_ · September 2020

@santo_chris97 Hi and welcome, mine working ok so might be worth you trying to clear the cache of you internet browser then restart your device and try logging in again to see if it will give you access.

Will tag @Crazy Cat Lad as he may know more regarding your account but guess it may be a temporary problem

Crazy Cat Lad · September 2020

Hi @santo_chris97 !

If your account would be blocked you wouldn't be able to post the comment here.

I cannot find any issues on your account. Cold you please clear the cache on your browser, re login and see if you can see your own profile again?

santo_chris97 · September 2020

Yes, I did it. It works normally. Now, I can access my account profile again. Thanks for your help.

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312494/i-cant-access-my-account-profile-in-kings-community-what-happens-to-my-account

Hi dear. Ok let me tag to our CM @Crazy Cat Lad. He will look into your account.

Have a nice day.😀

Freddy_ · September 2020

@santo_chris97 Hi and welcome, mine working ok so might be worth you trying to clear the cache of you internet browser then restart your device and try logging in again to see if it will give you access.

Will tag @Crazy Cat Lad as he may know more regarding your account but guess it may be a temporary problem