I can't access my account profile in King's Community. What happens to my account?

santo_chris97

I have logged in to King's Community, but it showed "Permission Problem" page when I tried to access my account profile. So, I can't see or edit my account profile. Is my account get "blocked" or what?

Please, somebody help me solving this problem.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312494/i-cant-access-my-account-profile-in-kings-community-what-happens-to-my-account

Hi dear. Ok let me tag to our CM @Crazy Cat Lad. He will look into your account.

Have a nice day.😀

Freddy_

@santo_chris97 Hi and welcome, mine working ok so might be worth you trying to clear the cache of you internet browser then restart your device and try logging in again to see if it will give you access.

Will tag @Crazy Cat Lad as he may know more regarding your account but guess it may be a temporary problem

Crazy Cat Lad

Hi @santo_chris97 !

If your account would be blocked you wouldn't be able to post the comment here.

I cannot find any issues on your account. Cold you please clear the cache on your browser, re login and see if you can see your own profile again?

santo_chris97

Yes, I did it. It works normally. Now, I can access my account profile again. Thanks for your help.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312494/i-cant-access-my-account-profile-in-kings-community-what-happens-to-my-account

Hi dear. Ok let me tag to our CM @Crazy Cat Lad. He will look into your account.

Have a nice day.😀

Freddy_

@santo_chris97 Hi and welcome, mine working ok so might be worth you trying to clear the cache of you internet browser then restart your device and try logging in again to see if it will give you access.

Will tag @Crazy Cat Lad as he may know more regarding your account but guess it may be a temporary problem

Crazy Cat Lad

Hi @santo_chris97 !

If your account would be blocked you wouldn't be able to post the comment here.

I cannot find any issues on your account. Cold you please clear the cache on your browser, re login and see if you can see your own profile again?

santo_chris97

Yes, I did it. It works normally. Now, I can access my account profile again. Thanks for your help.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/1075569#Comment_1075569

You are welcome and great to hear! 👍

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1075569#Comment_1075569

Great !. Happy Crushing @santo_chris97