Candy Crush

MarinaMal

So, went back to playing Candy Crush as you are removing Bubble Witch (2 and 3 just do NOT compare). Then Candy Crush g=fezzes every couple of games and can't play. What a mess.

kiara_wael

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Crazy Cat Lad

Hu @MarinaMal !

You can also play Candy Crush Saga via the Windows app if you have a Windows PC. Download it from Microsoft Store here.

https://www.microsoft.com/en-us/store/apps/candy-crush-saga/9nblggh18846

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312816/candy-crush

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312816/candy-crush

Hi and welcome to the community.

Please try this and see if it helps you.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Freddy_

@MarinaMal Hi and welcome, sorry to here your are experiencing this issue. What device are you playing the game on as can then advise you better

Thank you