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sweet cinema

Larlee
Larlee Posts: 7

Level 2

when will sweet cinema be working ...i have sent emails and no reply its now october and find this very unfair

Answers

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Do you have it in your events tab but never get a chance to watch ads? Or don't you show it in events at all?

  • Larlee
    Larlee Posts: 7

    Level 2

    its in the events tab but when i click on it it says comeback later

  • wykoon
    wykoon Posts: 12,717

    Hi @Larlee and good day to you.

    Understood that you're having issue with Cinema event.

    Please disconnect your device from the internet, wait for a while and reconnect back. Play the game and check event tab to see whether it appears.

    If it doesn't, it is temporarily made unavailable to you because these events are available for certain group of players and are not permanent. I don't have the cinema event. So just keep playing and stay tune for any new events that may be introduced to you from time to time 😄

    Please let us know if you still have any other issues that requires help.

    Thank you 😊

  • Larlee
    Larlee Posts: 7

    Level 2

    its in the events tab i isconnected from internet but it wont let me play still

  • wykoon
    wykoon Posts: 12,717

    Hi there, in that case, pls look out for it once it is available. It may be temporarily disabled. As mentioned, the feature is being tested and may not work properly 😃🙏🏻

    Keep crushing candies 🍭

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi larlee,

    Sweet cinema is not working for me either now a days.

    As it also depends on so many things like third party ads. At what time they want their ads to be seen. How many players they want to show their ads and also some other aspects. Its a bonus feature and like all other bonus features there is no guarantee that it will always be available for you.

    But their may be some technical issues also. So just keep your game up to date and be hopeful that in future it might return to you.

    Thanks and have a lovely day ahead.😀

  • kiara_wael
    kiara_wael Posts: 156,999

    Hi and Welcome to our Community

    The Sweet Cinema is in the Test Group so we cannot say for sure that you will always find this feature.

    The feature is slowly being given to a lot of players and I hope you find this feature again very soon.

    Keep playing the game and Keep the game app up to date.

    Thank you

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • Freddy_
    Freddy_ Posts: 68,477

    @Larlee Hi and welcome, there are a few issues with the sweet cinema feature but hopefully these will be resolved soon. Please remember its a new test feature so it can experience some technical issues

    Thank you

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