If I qualified first (sep 21) on a leaderboard why can I not see anything today for quarter final?

Pippsie

I qualified first on Sep 21 and screenshotted image, but am unable to play today - quarter final. I have restarted app several times and sent question to support centre eaerlier but have received no response. Extremely disappointed....

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312948/if-i-qualified-first-sep-21-on-a-leaderboard-why-can-i-not-see-anything-today-for-quarter-final

Hi and welcome to the community.

Very sorry about that but community cant help you in this matter. Please keep trying with player support as they have your game data.

Try to choose different topic this time. But thats the only correct forum at the moment.

Thanks and regards.

Freddy_

@Pippsie . Hi and welcome, I am sorry to here this has happened to you. can i ask what device your playing on, have you checked app store for any updates.I qualified first day and mine has activated on my two devices straight away although my first lot of scoring did not get counted.

Thank you

Pippsie

Thanks for the advice, but am fully up to date from the App Store. And playing on an iPad. Yes, I also qualified twice, but only remembered to screenshot the second time. Collected rewards both days, and have played along during the remainder of the qualifying stages but have had nothing “official” other than the rewards.