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@nursiepooh Hi and welcome, Not had this on my iphone but get it a bit on the windows 10 app when i leave the game running in the background and then do other things when i return to the game i can get this quite often and a graphics glitch, but normally restarting the app solves the problem straight away
Hope this helps
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you. 😊
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🍭 Have a nice and safety day! Sugar Crush! 🍭