Says server error in chocolate box

ssembar · September 2020

Have read all issue with other have latest updates and still doesn't work neither does the store how do I fix error

Freddy_ · September 2020

@ssembar Hi and welcome , have you logged out of your game and restarted your device, to ensure any fixes have reached your game. Also if playing via an internet browser have you cleared your cache. The server error can just be a temporary problem but if you have had this for a while you will need to contact customer support from your game settings to see if they can help you resolve your issue.

Just go to settings /cog wheel and click on question mark and send them a message with your issues

Hope this helps

kiara_wael · September 2020

https://community.king.com/en/candy-crush-saga/discussion/313098/says-server-error-in-chocolate-box

Hi and Welcome to our Community

Make sure update your App .

The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.

The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.

Keep playing the game, your fun event menu will return.

Mary_Kay · September 2020

The chocolate box is missing for many. That leads me to believe they are working on it. I hope yours soon returns to regular. Please do the trouble shooting suggested above. Good luck.

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/313098/says-server-error-in-chocolate-box

Hi and welcome to the community.

Sometimes slow internet is also the reason behind this error. Try using alternative internet from wifi to data mode or data mode to wifi and see if it helps you.